At Casinov, everything is transparent — where your data goes, who can see it, and how long it's kept. No hidden terms.
How Casinov Protects Your Data—A Quick Overview
Casinov collects two types of data — what you provide directly, and what is collected automatically.
Information you provide directly:
Automatically Collected Data:
| Data Type | Mandatory | Optional | Purpose |
|---|---|---|---|
| Name & Date of Birth | Yes | — | Identity Verification |
| Email & Phone | Yes | — | Account & OTP |
| NID/Passport | For KYC | — | Legal Verification |
| Address | — | Yes | Withdrawal Verification |
| Browsing Data | — | Cookie Consent | Experience Improvement |
Casinov collects data through the following methods:
Casinov never collects personal information via phone calls or outside official channels. Be cautious if anyone requests your details in the name of Casinov.
Casinov uses your information only for the specific purposes outlined below—nothing more:
Casinov does not use your data for profiling or automated decision-making that directly affects your account.
Casinov does not sell your data. However, limited information is shared with certain trusted parties to support our operations:
Casinov takes the following measures to store and protect your data:
Data Retention Period: Data is retained for as long as your account remains active. Once closed, all data is securely deleted within 5 years unless retention is required by law.
Casinov uses cookies to improve the platform. Cookies are small data files stored in your browser.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.
As a Casinov member, you have the following rights over your own data:
Casinov strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
If a minor's account is detected, it will be immediately suspended and all associated data deleted. Parents or guardians who have concerns are encouraged to contact support.
Data for Casinov's Bangladeshi members is primarily stored on servers in Bangladesh and the Asia-Pacific region. In some cases, data may be transferred to servers in other countries for technical reasons.
All such transfers are carried out with assurances that adequate data protection laws and agreements are in place in the destination country.
Casinov reserves the right to update this policy. For significant changes:
Continued use of Casinov following any changes will be considered acceptance of the updated policy.
For any questions, requests, or complaints regarding this privacy policy:
We take every complaint seriously and aim to respond within 30 business days.
Frequently Asked Questions About Registration & KYC Verification
Signing up with Casinov is straightforward—the entire process takes just 3–5 minutes. The following details are required at registration:
Optional (but may be needed later): residential address — required for KYC when initiating a withdrawal. No card or bank details are needed at registration — these are only required at the time of deposit.
KYC stands for "Know Your Customer"—it's the process used to verify your identity. This must be completed before your first withdrawal. What you'll need:
Proof of Identity (any one of the following):
Proof of address (optional, applicable for large amounts):
Images must be clear and legible — blurry or cropped photos will not be accepted.
Processing Time: Verification is typically completed within 1–4 hours of document submission. In complex cases, it may take up to 24 hours. Once verified, you will receive a confirmation email.
Now you know how your data stays protected at Casinov. Register today and enjoy the best gaming experience in Bangladesh.